I have solved my problem.
1. Active 'Allow Advanced Process Route Features' in Setting for Engineering Records.
2. Move away 'INPROCESS' from status in Status Profile under Case Management.
BR,
Jimmy
I have solved my problem.
1. Active 'Allow Advanced Process Route Features' in Setting for Engineering Records.
2. Move away 'INPROCESS' from status in Status Profile under Case Management.
BR,
Jimmy